Meet Ovatu Ambassador Steph Meyer

Steph is the founder of Steph Meyer & Co and a respected salon mentor known for creating calm, personalised salon experiences where clients feel genuinely cared for.

With two thriving salons and a growing mentoring community, Steph has built her business around quality, creativity, and meaningful relationships with both clients and her team.

1. Building Salons Around Client Experience

From the beginning, Steph’s focus has been quality over quantity, taking the time to deliver beautiful hair while building real relationships with the people in her chair.

Honesty, creativity, and consistency guide the salon’s culture, while education, growth, and collaboration remain central to how her team evolves and stays inspired.

2. Keeping Two Busy Salons Running Smoothly

With two busy salons, staying organised behind the scenes is essential.

Ovatu plays a key role in keeping daily operations smooth and stress free. Online bookings, client management, and clear appointment flow give the team structure and clarity, while allowing clients to manage their appointments with ease.

This means less time spent chasing admin and more time focused on delivering great service and maintaining the warm, boutique feel that makes the salon special.

3. The Experience Behind the Scenes

Steph believes the client experience begins long before someone sits in the chair. Easy booking, clear communication, and a calm, organised environment allow clients to arrive relaxed and confident, while the team can focus fully on personalised care.

“Ovatu gives us clarity and structure behind the scenes. It allows us to focus on delivering a calm, personalised experience rather than getting caught up in admin and scheduling.”

4. Steph’s Advice for Salon Owners

Steph encourages salon owners to prioritise client relationships, strong systems, and ongoing education. Building a sustainable salon business requires both creativity and structure, allowing teams to focus on delivering exceptional service.

5. Why Steph Became an Ovatu Ambassador

As an Ovatu Ambassador, Steph is excited to share how the system supports her salons in real life and to connect with other salon owners who want to build sustainable, organised businesses.

This partnership reflects her commitment to working with tools that genuinely support her workflow, values, and future growth.

Stories like Steph’s reflect what Ovatu is all about, supporting passionate business owners as they build thriving salons and meaningful client experiences.